Reducing Bias and Improving Patient Communication

1 CEU for Chiropractors and Massage Therapists*

Course Description:
This continuing education course is designed to help Health Care professionals recognize how personal assumptions, unconscious bias, cultural differences, and communication styles can impact patient interactions and clinical outcomes. Participants will explore strategies for creating a respectful, inclusive, and patient-centered environment while improving communication with individuals from diverse backgrounds, ages, abilities, and health literacy levels. Emphasis will be placed on building trust, improving patient compliance, reducing misunderstandings, and enhancing the overall patient experience within the healthcare setting.

Instructor: Dr. Marc Goldman

*Approved for NJ chiropractors through the NJ Board of Chiropractic Examiners because The Institute for Continuing Education is an Approved Provider/Sponsor. Chiropractors in states that accept PACE may also earn 1 CEU because the school is also recognized by the PACE Program of the Federation of Chiropractic Licensing Boards. The course is approved for Massage Therapists for all states but NY because The Institute for Continuing Education is an Approved Provider (#307800-00) with the National Certification Board for Therapeutic Massage and Bodywork (NCBTMB)–category: General.

Looking for a 3-Hour Program on Bias Training Instead? Click HERE.